Step-By-Step Procedure for Ordering a Product from The Chlorine Institute Website

How to Order Online

To view CI's technical library, select COMPLETE PRODUCT LIST from the 'In This Section' menu, right column.  From here you may either BROWSE for your pamphlet by scrolling through the entire list until you find it, or SEARCH by selecting SEARCH/BROWSE FOR PRODUCT and entering product name, keyword or pamphlet number.  Several choices may be displayed, depending you your search input.  If you are shopping for a pamphlet, be sure you are selecting the correct pamphlet.  Some titles are very similar.

NOTE:  Several pamphlets are available in electronic .PDF format and available for download on demand. Therefore, you'll find two versions of several pamphlets: 000 and 000-E.  The “-E” designates the electronic or PDF version that you may download immediately after purchase.

When you’ve found the pamphlet you wish to purchase, click on ADD TO CART, to the right of the title. 

You will be asked to sign in. If you have purchased on this website (after January 1, 2005) use the user id and password that you created.  If you’ve not purchased from The Chlorine Institute on the new website, select CLICK HERE TO CREATE A NEW ACCOUNT. Fill in the company name, address, phone and email information that is requested.  You will create a user name and password at the bottom of the first page.  This is the first part of the order form.

The next screen will show YOUR SHOPPING CART where you may UPDATE ORDER (change the quantity), CONTINUE SHOPPING or PROCEED TO CHECKOUT.

The next page will be BILLING INFORMATION.  If your billing address is different from your shipping address, you will need to enter it here or accept the information that you just entered on the previous page.  When you are done, select CONTINUE.

Enter your credit card information. 

NOTE:  We only accept VISA, MasterCard and American Express.

The next page is CONFIRM ORDER.  If everything looks good, select PLACE ORDER.  If the information is not correct, select CANCEL and do the order again to correct the problem.

After you select PLACE ORDER, you will get an ORDER CONFIRMATION that you should print out for your records.  If you purchase the PDF downloadable version, you will also have a hyperlink at the bottom of the page for retrieving and printing your pamphlet.  Click on this link and download your pamphlet.

If you purchase a hard copy, you will be charged the appropriate shipping amount and the pamphlet(s) will be mailed to you.  If you order a combination of PDF and Hardcopy, you will be provided with links for all the PDF pamphlets and all Hardcopies will be mailed.

An email will be sent to the email address that you entered earlier confirming the purchase.

We hope this step-by-step process helps make your shopping experience more pleasant.