2024 Annual Meeting - FAQs
FREQUENTLY ASKED QUESTIONS (FAQs)
GENERAL QUESTIONS
Who attends Chlorine Institute Annual Meeting, Technology Symposium & Table-Top Expo?
Attendees consist of industry professionals, ranging from producers, packagers, distributors, and users of chlorine and other CI mission chemicals. Typically, CI meetings are only open to members, for the 2024 Annual Meeting, non-members are welcome to attend.
What is the dress code?
Business casual attire is appropriate for both the meetings and social events.
This is my first time at a CI meeting or I'm a new CI member, do you hold an orientation?
All first-time attendees are encouraged to participate in New Member/Attendee Orientation session held virtually on Tuesday April 2, at 2:00 pm eastern. You will gain a better understanding of CI, the meeting flow, and meet other new members/first time attendees as well as the CI staff.
MEETING REGISTRATION AND REFUNDS
How much does it cost to register?
For the best rate, register as early as possible. The early bird pricing is $895. Rates increase to $995 starting March 12. Starting March 22 rates will be $1,095.
For non-members the early-bird pricing is $1,500 and includes access to all meals and receptions, the Technology Symposium (Wednesday, April 10) and Table-Top Expo. Only CI members are allowed to attend other business meetings. Rates will increase to $1,600 starting March 12, 2024. Starting March 22 rates will be $1,700.
How do I make changes to my registration?
If you are a CI member once you have completed your registration, you will be sent a confirmation email. In that email is a personalized link to the online registration portal where you can update information and get a copy of your receipt/invoice or make a payment. If you would like us to resend your confirmation, please email info@CL2.com. Please be sure to check your spam folder first!
Non-members who wish to modify their registration should send an email to info@CL2.com.
What is the Cancellation/Refund Policy?
All cancellations must be submitted in writing to the Chlorine Institute at info@CL2.com. Cancellations received on or before March 11th are entitled to a refund minus a $100 processing fee. Cancellations received between March 12th and March 21st are entitled to a refund minus a $200 processing fee. NO REFUNDS will be issued on or after Friday, March 22, 2024.
What is the Event Cancellation Policy?
The Chlorine Institute (CI) reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable. If CI cancels an event, registrants will be offered a full refund. Should circumstances arise that result in the postponement of an event, CI has the right to either issue a full refund or transfer registration to the same event at the new, future date. CI will not be responsible for reimbursement of any participant’s expenses related to the cancellation or postponement of an event.
What is the Registration Deadline?
Attendees may register onsite at the registration desk.
TABLE-TOP EXPO REGISTRATION, CANCELLATIONS/REFUNDS
What are the Table-Top Expo Show Hours?
Table-Top Expo Hours
Tuesday, April 9: 9:00 AM - 4:30 PM
Wednesday, April 10: 8:30 AM - 4:00 PM
What is the Table-Top Expo Show Size and Display Area Specs?
Expo Size: 60 table-top displays throughout the meeting room areas.
Display Area Specs: Cost per table includes one 6 foot skirted table with your company name and logo displayed. All displays, equipment, printed materials and other items MUST fit on the table and cannot be more than 5 feet tall. Pull-up floor display banners will be allowed to the side or in back of the table, space permitting. More than one table may be purchased for additional space. Please note that the table-top displays will be located in public areas that are not secured.
What is the Cancellation/ Refund Policy for the Table-Top Expo?
All cancellations must be submitted in writing to the Chlorine Institute at info@CL2.com.
CI Member Policy
- Cancellations received on or before February 15, 2024, are entitled to a refund minus a $100 processing fee.
- Cancellations received from February 16 – March 7, 2024, are entitled to a refund minus a $200 processing fee.
- No refunds will be issued for cancellations received on/after March 8, 2024.
Non-Member Policy
- Cancellations received on or before February 15, 2024, are entitled to a refund minus a $200 processing fee.
- Cancellations received from February 16 – March 7, 2024, are entitled to a refund minus a $300 processing fee.
- No refunds will be issued for cancellations received on/after March 8, 2024.
HOTEL AND LOCATION INFORMATION
When and where is the Annual Meeting, Technology Symposium & Table-Top Expo?
The conference will be located at the Sheraton New Orleans Hotel. The address is 500 Canal St., New Orleans, Louisiana 70130
What is the hotel room rate and how can I book a room?
Group Rates Available: Now through March 11, 2024
Guest Room Rates: starting from $259 plus tax
Room Block Release Date: February 19, 2024
All reservations must be guaranteed with a credit card. This card will be charged in the event of a cancellation, no-show or deposit when warranted. Group rates are subject to availability. Hotel cancellation policy requires guests to cancel by 4 pm local time 48 hours before arrival to avoid a penalty fee of 1 nights' room and tax.
Make your reservation here: https://book.passkey.com/event/50659008/owner/111/home
Why should I book within the CI housing block?
Staying at the official meeting hotel allows CI to negotiate better rates in the cities you want to meet in and helps CI keep registration costs down. When booking through the official housing block, you’re supporting the Association by avoiding fees that result from significant sections of the room block being reserved but left unfilled or canceled at the time of the conference. If CI does not achieve a minimum number of overnight accommodations, the process of service will increase registration fees for future programs.
ADDITIONAL QUESTIONS
I have a question about Chlorine Institute membership or event sponsorship.
Please contact Cindy Kuranchie, cindy@CL2.com